Privacy Policy

Effective Date: June 8, 2026

Anchor Pool Services LLC ("Anchor Pool Services," "we," "us," or "our"), also doing business as Anchor Pools, operates the website www.anchorpoolstulsa.com (the "Site") and provides pool cleaning, maintenance, and related services in the Tulsa, Oklahoma area. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Site or our services, you agree to the practices described here.

1. Information We Collect

Information you provide to us. When you request a quote, book a service, contact us, or purchase through our online store, we may collect:

  • Name

  • Phone number(s)

  • Email address

  • Service address and billing address

  • Details about your pool and the services you request

  • Payment information (processed by our payment provider — see Section 5)

  • Any other information you choose to include in messages to us

Information collected automatically. When you visit the Site, our website platform and analytics tools may automatically collect standard technical information such as your IP address, browser type, device information, pages viewed, and the dates and times of your visits. This is collected through cookies and similar technologies (see Section 7).

2. How We Use Your Information

We use the information we collect to:

  • Provide, schedule, and manage pool services you request

  • Respond to inquiries and provide quotes

  • Send appointment confirmations, reminders, service updates, and account or billing notices

  • Process payments

  • Communicate with you about your service, including by phone, email, and text message (SMS)

  • Improve our Site, services, and customer experience

  • Comply with legal obligations

3. SMS / Text Messaging

If you provide your mobile number and consent to receive text messages from Anchor Pool Services, we may send you messages such as appointment confirmations and reminders, service updates, scheduling coordination, billing notices, and — only where you have agreed — promotional offers.

Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us using the details in Section 11.

Mobile opt-in and consent are never shared. No mobile information, text messaging opt-in, or consent will be shared with third parties or affiliates for marketing or promotional purposes. The categories of information sharing described in this Policy specifically exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Full messaging terms are described in our [Terms of Service](INSERT LINK TO TERMS PAGE).

4. How We Share Information

We do not sell your personal information. We do not share, rent, or trade your personal information with third parties for their own marketing purposes. We may share information only in the following limited circumstances:

  • Service providers. With vendors who perform functions on our behalf — for example, website hosting, payment processing, scheduling, and customer communications — and only to the extent needed to perform those functions for us.

  • Legal and safety. When required by law, subpoena, or legal process, or to protect the rights, property, or safety of Anchor Pool Services, our customers, or others.

  • Business transfers. In connection with a merger, acquisition, or sale of assets, subject to this Policy.

As stated in Section 3, text messaging opt-in data and consent are excluded from all sharing and are not shared with any third party under any circumstances.

5. Payment Processing

Payments made through our online store are handled by third-party payment processors. We do not store full payment card details on our systems. Your payment information is handled according to the processor's own privacy and security practices.

6. Third-Party Platforms

Our Site is hosted on a third-party website platform, and we use third-party tools to manage scheduling and communications. These providers process information on our behalf under their own terms and privacy policies. Their use of information is limited to providing services to us.

7. Cookies and Tracking Technologies

The Site uses cookies and similar technologies to operate the Site, remember preferences, and understand how visitors use the Site. You can usually adjust your browser settings to refuse or delete cookies, though some features of the Site may not function properly as a result.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

10. Your Choices and Rights

  • Email: You may unsubscribe from promotional emails using the link in any such email.

  • Text messages: You may opt out at any time by replying STOP.

  • Access and updates: You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law.

11. Children's Privacy

Our Site and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective Date" above reflects the most recent revision. Continued use of the Site or our services after changes are posted constitutes acceptance of the updated Policy.

13. Contact Us

Anchor Pool Services LLC 6773 S 69th East Ave Tulsa, OK 74133 Email: info@anchorpoolstulsa.com Phone: (918) 236-5740